Shipping Policy
Effective Date: July 10, 2025
At Organith Store, we are committed to delivering your favorite organic, eco-friendly, and chemical-free products to your doorstep quickly and safely. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Shipping Coverage
We currently offer shipping across India. For international orders, please contact us at info@organith.store before placing your order.
2. Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Orders placed after 2 PM IST will be processed on the next business day.
You will receive a confirmation email or SMS once your order has been processed and shipped.
3. Estimated Delivery Time
Delivery time depends on your location:
Location Type | Estimated Delivery Time |
---|---|
Metro Cities | 2–4 business days |
Tier-2 / Tier-3 Cities | 4–6 business days |
Rural / Remote Areas | 5–8 business days |
Note: Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances such as weather or courier delays.
4. Shipping Charges
Standard Shipping: ₹49 on orders below ₹499
Free Shipping: On all orders above ₹499
Any promotional free shipping offers will be clearly mentioned on the website or during checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID and link via email or SMS.
You can use this tracking ID to monitor the status and expected delivery date of your order on the courier partner’s website.
6. Packaging
We ensure that all products are packed securely using eco-friendly and sustainable packaging to protect items during transit and maintain freshness.
7. Delays in Delivery
While we strive to ensure timely delivery, sometimes delays may occur due to:
Courier company issues
Incorrect address provided by customer
Natural calamities or emergencies
We appreciate your patience and will do our best to resolve any delivery issues quickly.
8. Incomplete or Wrong Address
Please ensure your shipping address and contact details are accurate. Organith Store is not responsible for orders delayed, lost, or returned due to:
Incomplete or incorrect shipping information
Recipient unavailable at delivery time
If a package is returned due to incorrect address, the reshipping charges will be borne by the customer.
9. Damaged or Missing Items
If your order is damaged, tampered, or missing items, contact us within 24 hours of delivery with:
Order ID
Photos of the packaging and product
Description of the issue
After verification, we will arrange a replacement or refund as per our Refund and Returns Policy.
10. Contact Us
For questions about shipping, tracking, or delivery, feel free to contact us:
Organith Store
📧 Email: info@organith.store
📞 Phone: +91 92581 67128
🌐 Website: https://organith.store